Terms of Service.

These terms of service and sale ("Terms") govern the use of the Twice service, accessible from the twice.cam website and the associated iOS mobile apps. By creating an account or joining an event, you accept these terms without reservation.

2. Description of the service

Twice is a digital disposable camera for events. A host creates an event, shares a QR code with their guests, who take photos from their smartphone (web or iOS app). The album is revealed on a date chosen by the host, like a film roll you develop.

The service is accessible via twice.cam (web), the native iOS app and the iOS App Clip. An Android web version (PWA) is available.

3. User account

To create an event, you need an account. Creation is free, via email magic link, Google or Apple. You alone are responsible for the confidentiality of your credentials and for all actions performed from your account.

An event's guests do not create an account: they only enter a first name when joining. A session cookie lets them find their identity on their device.

4. Pricing and payment

Twice works on a one-time basis, without subscription. Each event has a free tier, then paid tiers depending on the desired number of guests.

• Free tier: up to 5 guests, free.
• Paid tiers: up to 200 guests depending on the chosen plan. The price is shown inclusive of tax before payment.

Payment is one-time, in euros. Depending on how you buy, it is processed either by Stripe (on the web) or by the platform's in-app purchase system — the Apple App Store on iOS, Google Play on Android. No bank-card data is stored on our servers: it is handled directly in the payment provider's secure environment (PCI DSS standard for Stripe).

Right of withdrawal: in accordance with article L221-28 of the French Consumer Code, you have 14 days after payment to request a refund, provided the event has not yet started being used. In practice, the service is considered performed — and therefore non-refundable — as soon as one of the following has occurred:

• at least one photo has been taken in the event,
• or at least one guest has joined the event (entered their first name).

Deleting a photo after it was taken does not reopen the right to a refund. For purchases made through the Apple App Store or Google Play, billing and refunds are managed by Apple or Google under their own conditions — request any refund directly from them. For any other request, contact us at support@twice.cam.

5. Term and termination

The Terms are concluded for an indefinite period. You can delete your account at any time from your dashboard (account section). Deletion is effective within 30 days at most and erases your events and associated photos, subject to legal retention obligations (billing in particular).

We may suspend or terminate your access in the event of a serious breach of these Terms, after prior notice where possible.

6. Intellectual property and photos

Photos taken in an event belong to their author (the guest or host who takes the photo). By uploading them to Twice, you grant the event host the right to keep them, present them to other guests and download them for personal use.

You remain the sole holder of the rights to your photos. Twice undertakes not to exploit them for commercial, marketing or AI-model-training purposes without your explicit, prior consent.

The trademarks, logos, designs and texts of the Twice site are the exclusive property of the publisher. Any unauthorized reproduction is prohibited.

7. Moderation and prohibited content

You undertake not to publish illegal, hateful, violent, pornographic, defamatory content, or content infringing the rights of others (image, privacy, intellectual property).

An event host has moderation tools: they can delete any photo from their album at any time. Twice reserves the right to remove reported content that is manifestly illegal, and even to suspend an offending account.

To report content: support@twice.cam.

8. Service availability

We do everything possible to ensure continuous availability of Twice. An occasional interruption may nonetheless occur for maintenance, updates or force majeure (network outage, hosting incident, attack). No compensation is due for such interruptions.

9. Liability

Twice is provided "as is". Our liability is limited to the amount paid for the event concerned. We are not liable for indirect damages (loss of reputation, loss of business opportunity, etc.).

You alone are responsible for the content you publish and for your use of the service.

10. Personal data

The processing of your personal data is detailed in our privacy policy and complies with the GDPR.

11. Changes to the Terms

We may modify these Terms at any time, in particular to reflect a change in the service or regulations. Any substantial change will be notified to you by email at least 30 days before it takes effect. Failing agreement, you can terminate your account without penalty.

12. Governing law and jurisdiction

These Terms are governed by French law. In the event of a dispute, and after an attempt at amicable resolution, the competent court will be that of the defendant's domicile or, for consumers, that of the user's domicile.

In accordance with article L612-1 of the French Consumer Code, you are entitled to the free services of a consumer mediator to settle a dispute amicably. Before any mediation, please write to us at support@twice.cam — we will do our best to find a solution together.