A question? We've got you.

Sign in at twice.cam, click "Create my album", give your event a name, choose a date, a cover photo and a signature filter. It all sets up in under two minutes. You then get a QR code to share with your guests.

Three ways: share the QR code (printed on cards, place cards or posters), send the event's direct link by message, or use the iOS App Clip / Android Instant App. No download, no account asked of your guests: they simply enter their first name and can start taking photos.

By default, the album reveals at 10am the day after your event. Check the reveal date in your event settings. If it has passed and the album still isn't accessible, make sure the event isn't in "manual" mode (reveal triggered by you from the dashboard). When in doubt, write to us.

The guest quota can be changed any time from your event dashboard. If you move to a higher tier (e.g. from 25 to 50 guests), a payment adjustment is offered. No photo already taken is lost in the process.

Yes. Photos are stored on secure infrastructure, encrypted in transit and at rest, and protected by database-level security rules. Only you and your event's guests can access them. No photo is public, indexed or used for any other purpose.

Your guests get a notification (via direct link or returning to the App Clip), the album opens and all photos taken during the event become visible at once. You can also enable a real-time slideshow to display on a TV, and allow bulk HD download.

As a guest, you can delete your own photos from your session, as long as the album isn't revealed yet. As a host, you can delete any photo from the album at any time from the moderation tool. Deletion is immediate and permanent.

Payment is one-time, per event, no subscription, no automatic renewal. It's processed by Stripe. If your event hasn't happened yet and no photo has been taken, you can request a refund within 14 days by writing to support@twice.cam. Beyond that, or if the event has started, refunds are reviewed case by case.

From your dashboard, in account settings, the "Delete my account" option permanently erases your account, your events, your photos and all associated data. Deletion is irreversible and takes effect within 30 days. You can also write to support@twice.cam to request it.

Yes. On iOS, your guests use an App Clip: a native half-sheet that opens from scanning the QR or a universal link, without going through the App Store. On Android, it's an Instant App. The experience is identical to a real app, but with no install, no account. The full app also exists (iOS and Android) if you prefer to install it.